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CV Profile No.33809


Contact this profile for a recruitment
Last name : *******
First name : *******
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : ******
Address : ****************************

Attached CV :

Profile details

Job category searched
» Purchases
» Services
» Transport, logistics
Professional experience
2 to 5 years
» Engineering, development studies
» Import-export business
» Services other
» Transport, logistics, postal services
Professional Experience: 
10.2010 - 10.2015
Care business partner
Maersk shipping company
Contact for own customers and act as an advocate for the customers. Build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires. Ensure smooth execution of the end-to-end shipment life cycle, by working closely with the customer as well as internal stakeholders. Promptly respond to customer inquiry on shipment status and proactively notify customers of relevant deviations from the transport plan, including potential solutions or alternatives. I was the owner of all customer issues and the one who engages relevant stakeholders (internal and external) as required to facilitate timely and effective resolution. Manage and improve day to day process interaction with own customers by leveraging detailed customer knowledge Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation. Commercial intelligence: In-depth knowledge about the industries in which his/her customers operate. In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholders. Clearly demonstrate CARE as a loyalty builder and extract value from same.
Dependability, reliability, and responsibility. Problem-solving abilities. Willingness to learn. Positive attitude. Ability to work with other people in a team. Ability to work under pressure .
11.2010 - 10.2015
Betroleum engineering
Sudan university of science and technology
Bsc degree of science .
englishgood level
More information
Place of residence : Khartoum
Permanent contract - Fixed-term contract - Temporary work

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