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GENESYS Architect (M/F)

Published on 18.03.2023


Website :
Industries :
IT, software engineering, Internet
Temporary work, recruitment
Job ads : See our Job Ads
AFRICASHORE is an IT offshoring platform connecting IT experts and freelancers based in Africa to companies in Africa,... read more

Job Ad & Profile Description

Position : GENESYS Architect (M/F)

We are looking for GENESYS Architect profiles / CVs to share with our clients for their future recruitment campaigns.



  • Deep and relevant expertise on Genesis Cloud services, along with contact center industry experience.
  • Be the direct point of technical contact to provide high-quality consultancy for Genesys solutions to customers.
  • Develop and maintain integration and Cloud solutions.
  • Knowledge and experience on Cloud computing models (IaaS, PaaS, and SaaS).
  • Experience with software development and one or more development or scripting languages (e.g. Java. Golang, Python, JavaScript, TypeScript, Bash, PowerShell).
  • Self-starter with deep hands-on work experience with production implementations on public Cloudproviders within large enterprises.
  • Design, create and/or troubleshoot and support Genesys products.
  • Develop, maintain, implement and support complex Contact Centre solutions involving web services.
  • Contribute to the solution architectural design, amongst other disaster recovery and high availability.
  • Automation of deployment and migration tasks.
Required profile for job ad : GENESYS Architect (M/F)
  • Bachelors degree in Cloud Computing or related.
  • 5+ years of technical experience working on Genesis Cloud Services and contact center.
  • Any relevant certifications in VMware, Network, Security will be added advantage.
  • Genesis Cloud certifications.
  • Experience with Genesys Routing (IRD/URS).
  • Experience with Genesys Composer & ORS.
  • Hands on experience with design & development of routing strategies.
  • Hands on experience with focus on various Genesys technologies & solutions.
  • Network and system knowledge are essential.
  • Understand of the system architecture. Given a requirement be able to come up with the architecture, ability to suggest solutions and identify loopholes in system. Need to have holistic view of system -and develop effective solutions.
  • Plan, scope, size, architect, design, prototype and engineer Genesys framework components.
Job criteria for job ad : GENESYS Architect (M/F)
Job category :
IT, new technologies
Industries :
IT, software engineering, Internet
Employment type :
Permanent contract - Fixed-term contract - Freelance
Region :
Al-Damar - Al-Damazin - Dunqula - Ed Daein - El Fasher - El Fula - El Obeid - Gedarif - Geneina - Kadugli - Kassala - Khartoum - Nyala - Port-Soudan - Rabak - Sannar - Wad Madani - Zalingei - International
City : / Remote Work
Experience level :
5 to 10 years
Educational level :
Key Skills :
Number of Position(s) : 20
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".

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